Thursday, September 23, 2021

A man and his truck.... A love story

 If I start at the beginning this would be a really long story so I'll kinda just hit the high or low points as they may be.
It's been about a month ago now that I was on my way home from Erie when a very important feature went out on my truck. I have a transmission brake on my truck, which means when I'm in tow mode and press on the brake the truck feels the weight and aids in the deceleration of the vehicles. 
When this went out I brought the truck to Fort Wayne Nissan to fix, considering it is still under warranty. Well long story short again they couldn't find anything wrong with the truck. Sorry nothing wrong with it cannot duplicate so off you go. At this point I was ready to sell my truck to Nissan who had already offered 600.00 dollars more than I paid for it 3 years ago. 
But as you can imagine I wasn't just ready to let my truck go. So I got on the phone called 3 dealerships and finally talked to a Tech that knew what I was talking about and he gave me the advice to open a consumer affairs case with Nissan. Well after going through the whole story for the umpteenth time the call came back and there was nothing Nissan could or would do to help aside from take the truck to the dealership that understood what I was talking about. 
The Road trip: Yep that dealer is in Cookeville, TN only a short 8 hours from the house then a 2-3 hour diagnostic and after they diagnosed the issue would put me in a frontier and I would be on my way home. Easy right?
Well, after the diagnostic was done they couldn't find the issue, they knew what it was, just couldn't justify it to Nissan to tear the tranny down. 
So here were my options put to me by the Tech, by the way I trusted this guy and his advice.
1. Trade it in.
2. Start the repair and hope the fault is found, and that Nissan wouldn't contest the whole validity of the tear down- correct torque,Nissan tranny fluid, anything that would void the warranty. And if nothing was found I would be stuck with the 2500.00 bill.
3. Run it 'til it blows up. If it blows up they'll flatbed it to the nearest Nissan dealership call it mechanical failure and replace the whole transmission no questions asked. If it does make it until next year the warranty is up Aug 2022. Sell it then an get into something new that will have a brand new 5 year 100k warranty.

So now that I have all the information I needed to make an educated decision, I'm going to go with door #3.
I know there's still something wrong with it Clint (the tech) knows there's something wrong with it but as far as the rest of the world and Nissan there's nothing wrong with it unless it blows up. So when it comes to trading it in... yep top dollar still and when that time does come I will be making the trip to TN to pick up my new truck. By the way the reason I went to TN is because they are the 2nd largest retailer of Titans in the country, with a dealership in FL being the first. Great name, great techs, I would trust them over anything FT Wayne Nissan would tell me. They actually talked to me like I wasn't crazy and I knew what I was talking about.

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